The Ultimate Programming Analysis

Service and program organizations can easily fall into the cut and paste practice. When product portfolios fall out of alignment with customer needs and interest, change in the core platform of products and services needs to occur. Explore this opportunity to take a deep dive into your programming and services portfolio to ensure it is aligned to customer spending and help the bottom line in revenue generation.

Basic

  • Matrix Program and Service Inventory Report

  • Demographic alignment of customer base to programming portfolio

  • Identification of program and service gaps, duplications, competitive analysis, and opportunities with recommendations for alignment and improvement

Intermediate

  • Development of findings with top and bottom ten program and service performers and development of goals to ensure an aligned, balanced, effective, and sustainable portfolio

  • Development of budget principles based on charting of metrics to ensure proper pricing and sound cost recovery methods and practices

Advanced

  • Staff training and development workshop(s) to implement full portfolio analysis with life cycles, demand, pricing, budgeting, and cost recovery

  • Full report of findings and recommendations to maintain an effective and sustainable portfolio of programs and services aligned with customer needs and interests

This opportunity will provide a comprehensive inventory of current programs and services and compare them to various customer demographics and feedback loops. The inventory will also be used to identify gaps, duplications, misaligned schedules, and competition. Assessments will be conducted to address opportunity costs, cost recovery methods, product life cycles, demand analysis with effective pricing and much more.